Student Loan CRM Compliance

Here at OnSite CRM we have implemented a solution that not only resolves the fears of regulation but also facilitates growth by leveraging automation and reducing the “cost” barrier for our student loan customers. This is an exciting and revolutionary platform that will change the way you do business. We are offering more opportunities and forward thinking to reduce issues with coming regulation in the student loan consolidation industry.   

The Fear of Regulation

As you may or may not know, student loan consolidation falls under the guidelines and regulations of the debt industry, which was set forth by the CFPB. The Debt Industry falls under what is called a performance model. This model outlines that a customer cannot or will not pay for services until the services are rendered. Therefore, applying this concept to student loan consolidation, it would state that a customer should not be charged until their student loans have been consolidated. Due to the infancy of the industry, the cost and resources required to consolidate student loans, in conjunction with the high default rate within the industry, all of this would lead to tremendous losses to a student loan company and therefore making the industry unprofitable. These are the very real fears that are sweeping the industry today since regulation is on the horizon and approaching the industry at a rapid pace.

The Solution

Here at OnSite CRM we have created a Student Loan CRM that not only enables growth through a streamlined process, automation, reporting, etc. our CRM also has full performance model compliance configured into the platform.

Allow us to explain...

We have learned that the performance model states that fees cannot be charged to the client prior to services. Through diligent research we have found that funds can in fact be suspended from the client into a savings or escrow account of which are still by definition the client’s monies and therefore this suspending of funds secures payment for our customers and thus justifies rendering services. Fast forward a few days and now we see that services are rendered and proof of the completed consolidation is visible within the CRM. The escrow account currently holding the customers funds is now triggered by the CRM to release the funds to the student loan consolidation company. The customer is notified that services have been rendered and payment received. The industry now stays profitable, the customer is protected from fraudulent servicing companies, and we capture tremendous market share.

Added Benefits

An added value with the OnSite CRM Student Loan Platform is we have financing built into the platform. We are the one and only CRM with built in financing. This presents incredible value to the student loan company using our solution since now rather than charging high fee’s to the customer looking to reduce their student loans of which are already in financial hardship. They now can offer their customer a low monthly payment (2 year term) of which the first payment is not due until after their student loans are consolidated. Therefore, the customer is never out of pocket for more than what they are paying for their student loans for any given month and the student loan company received their payout within 48hrs of the customer signing the agreements. This financing model is also compliant since the customer is never out of pocket before the services are rendered and yet, the student loan company gets paid immediately.

Article Resource:-http://www.onsitecrm.com/blog/student-loan-crm-compliance

A new approach CRM for Banks

OnSite CRM for Banks

Maintaining excellent relations with your client base and potential clients is important to the success of any bank.  OnSite CRM is the premier customer relationship management platform that helps you do exactly that. Step up to a total management package that provides everything you need in a straightforward, easy-to-use form. OnSite CRM for banks brings you a powerful system for lead management software managing contacts as well as containing all of the forms you need to be successful.

 A Powerful CRM System

OnSite CRM has the power you need to handle every aspect of your banking crm for tax company business. Our customer relationship management system leads the industry with everything you need to track leads, inquiries and clients. It keeps abreast of progress and developments, allowing any professional in your banking network to step in and finish a deal or a transaction if the original agent cannot. The platform also lets anybody in your operation can enter data about a client or contact from any location, and as soon as the information has been input everybody has access to it, according to the security levels you set. This functionality keeps everyone on the same page and keeps you looking good.

A Seamless System

OnSite CRM puts everything at your fingertips, making it easy to manage and track calls and results for one employee or an entire office full. Better yet, your receptionist, administrative assistant or other office  personnel can use it along with everyone else, so notes and messages can go into the system instead of scraps of paper that end up getting lost just when you need them most. OnSite CRM for banks brings everything together in a single neat, clean package, with all the information resources, forms, and tracking that anyone in your bank might need. Not only that, this user-friendly, intuitive system lets everyone in the bank get up and running quickly and easily. No complicated manuals and no training hassles.

Drip Email Campaigns

A drip email campaign is the heart of many banks and can be a great way to bring in new clients if you can get your email through to your prospects. OnSite CRM provides you with the best solution in the industry through a partnership with SMTP. You won’t be able to find a better email experience. SMTP is a first-rate company with more than 10 years of success at delivering emails; they always make sure that every single email gets where it needs to go. The company is publicly traded and is the epitome of the standard that all other email delivery services strive for. Their delivery record is unmatched in the industry and emails sent via SMTP reach more in-boxes than any other service out there. This means you won’t be launching any more expensive campaigns only to have your emails end up flagged as SPAM, which is what studies show happens to 22% of business emails even when clients have requested information. You can now rest assured that your drip campaigns won’t go down the drain; your email will reach as many potential clients as possible when you send it using OnSite CRM.

Contact OnSite CRM now and leap ahead of the competition with user-friendly, fully-integrated verticals for your bank. It doesn’t matter if you have one location or hundreds – this platform will work for you! Stop costly data errors before they start and keep everyone on the same page and in the same application. Let OnSite CRM handle all your needs and simplify your life while improving your customer management and bumping up your customer acquisition, all while saving you money every day. Bankers can close more deals and give a big boost to your bottom line with this great customer relationship management platform. Give it a try – you won’t regret it!

Article Source -http://www.onsitecrm.com/blog/crm-for-banks

Add Real Power with a CRM Dialer

A customer relationship management system turbocharges your business as soon as you start using it. You suddenly have the power to know who your customers are as soon as they call you, and you’re in a position to know what they need before they know it themselves. Everybody on your team is working from the same data all the time and you can easily pull up reports that let you know which people, campaigns, and products are performing the best for you, and which ones need some help.

What more could you ask for?

How about a dialing system that takes the work and stress out of making calls, and lets your sales people make up to 300 calls every day, and then gives you a report on the results, all at the touch of a button? That’s the power of using a CRM dialer as part of your customer relationship management system.

Why Not use the Old Dialer?

You may have an older dialing system in place, one that’s worked pretty well for you in the past, so why replace it? The number one reason to dump the old dialer and to upgrade to a CRM dialer is efficiency. An integrated customer relationship management dialer is an essential enhancement for your system if you have a business that makes outbound calls. Your old dialer can make the calls for you, but most do little, if anything, more than that. You want something that’s going to improve your bottom line.

Consider these Points

There’s no doubt that both marketing and sales are numbers games. Contact is an essential component of building customer relationships. The more contact you have with your customers, the more opportunities will arise. More opportunities translates into more sales.

Making contact with customers and generating sales follow a specific process. The more you can simplify and streamline this process, the more time is freed up for your sales team, allowing them to be more productive.

Your team can make calls with a single mouse click, and they’ll know the name of the person they’re calling when they do. This enhances customer service and increases the chance that you’ll turn new contacts into customers.

Even More Benefits

Another important factor to consider is that a CRM dialer can do a lot more than just make calls. It’s tied into your entire customer relationship management database, and it provides you with another source of useful data that you can use to make essential decisions for your company.

Be able to instantly view reports that let you know when a call was made, who made it, and who received it.

Track different campaigns with close ratio reports so that you can monitor which of your campaigns are the most effective.

Use CRM dialer reports to help you decide where you should be putting your money and where you are wasting it.

Get the Total Package

With all that a CRM dialer can do for you, it only makes sense to have one as a part of your total customer relationship management package. It will save you time and money far beyond its cost, and your customers will experience a new level of customer service with your enhanced CRM capabilities.




To know more information about the author and client management software please visit: - onsitecrm.com/paying-attention-to-the-details/